CLIENT PROFILE Mohawk Fine Papers Family-owned paper producer with mills in the U.S. and the Netherlands CLIENT NEEDS Redesign product and launch successfully in minimal time BREAKTHROUGH RESULTS 33% increase in sales 67% decrease in time required [...]
CLIENT PROFILE UnitedHealthcare Largest single health carrier in the U.S. CLIENT NEEDS Improve case management process and reduce the number of unnecessary hospitalizations BREAKTHROUGH RESULTS 12.7% reduction in unnecessary hospitalizations UnitedHealthcare: Reducing Unnecessary Hospitalizations Background UnitedHealthcare [...]
CLIENT PROFILE BJC Healthcare One of the largest nonprofit healthcare organizations in the U.S. CLIENT NEEDS Reduce the number of severe hypoglycemic events by 50% BREAKTHROUGH RESULTS 51.6% reduction in severe hypoglycemic events BJC Healthcare: Reducing [...]
CLIENT PROFILE Anthem, Inc. One of the largest health benefits companies in the U.S. CLIENT NEEDS Increase disease management program engagement by at least 10% BREAKTHROUGH RESULTS 24% increase in initial engagement 27% increase in sustained engagement [...]
CLIENT PROFILE American Express Accounts for a large portion of credit card transactions in the U.S. CLIENT NEEDS Improve its outbound telemarketing program without hurting brand image BREAKTHROUGH RESULTS 300% increase in conversion rates $11.7 million increase [...]
CLIENT PROFILE Visa Holds a substantial portion of both the credit card market and the debit card market CLIENT NEEDS Successfully launch new product with aggressive marketing campaign directed at existing card holders BREAKTHROUGH RESULTS 30% increase [...]
CLIENT PROFILE Valspar International manufacturer of paint and coatings CLIENT NEEDS Improve powder production line changeover time across three plants to meet high customer demand BREAKTHROUGH RESULTS Reduced changeover time 44% across three plants Saved $15 million [...]
CLIENT PROFILE BASF World's largest chemical producer 112,000+ employees CLIENT NEEDS Increase reactor yield without added capital expenditure BREAKTHROUGH RESULTS 0.7% increase in yield Decreased extraction of tower washes Ultimately saved $4.1 million per year BASF: [...]
CLIENT PROFILE Lincoln Memorial University Harrogate, TN CLIENT NEEDS Increase quality of student applications BREAKTHROUGH RESULTS 94% increase in students with ACT scores of 24 and greater 50% increase in students with an ACT score of 29 [...]
CLIENT PROFILE Lincoln Memorial University Harrogate, TN CLIENT NEEDS Increased alumni donation dollar amounts BREAKTHROUGH RESULTS Doubled alumni donations in less than 6 months LMU: Increasing Alumni Donations Background Lincoln Memorial University is a private, four-year [...]