Breakthrough Results
Chemical Industry Breakthrough Results
Education Breakthrough Results
250% Increase in Alumni Donations
Based on QualPro’s recommendations, LMU increased their alumni donations to $7 million annually without spending any additional money.
94% Increase in Highly Qualified Incoming Students
QualPro helped LMU increase its number of incoming applications from students with high ACT scores.
61% Increase in New Donors and 2X Increase in Donations
QualPro helped UTK double its donations and increase new donors by 61% by testing a large number of improvement ideas
Financial Services Breakthrough Results
40% Reduction in Incorrect Orders
Based on QualPro’s recommendations, Deluxe reduced its number of incorrect orders by 40%, ultimately increasing customer retention by 23%.
150% Increase in Number of Transactions
QualPro helped Visa increase card activation rates 30%, increase cardholder spending by 25%, and increase the number of transactions by 150%.
$11.7 Million Increase in Annual Profit
After conducting MVT® Testing, American Express increased conversion rates by 300%, which resulted in an $11.7 million increase in annual profit.
Healthcare Industry Breakthrough Results
27% Increase in Sustained Engagement
Based on QualPro’s recommendations, Anthem increased the percentage of sustained engagement in a disease management program by 27%.
51.6% Reduction in Severe Hypoglycemic Events
QualPro helped BJC Healthcare achieve a 51.6% reduction in severe hypoglycemic events across four hospitals.
12.7% Reduction in Unnecessary Hospitalizations
After conducting MVT® Testing, QualPro helped UnitedHealthcare reduce its number of unnecessary hospitalizations by 12.7%.
Manufacturing Industry Breakthrough Results
Defect Rate Reduced by 23%
With QualPro’s help, Elo Touch Solutions reduced their product defect rate to 2%.
Control Valve Failures Eliminated
By using QualPro’s MVT Process, Capstone Turbine Corporation eliminated control valve failures and increased valve life to 25 years.
99% Reduction in Defects
Using existing plants and equipment, QualPro helped DuPont accomplish a 99% reduction in defects for their solar panel business.
Pulp & Paper Industry Breakthrough Results
67% Decrease in Production Time
Based on QualPro’s recommendations, Mohawk reduced the time it took to market a new product by 67% and increased sales by 33%.
$1.5+ Million in Annual Savings
After implementing QualPro’s findings, Boise Cascade changed the kind of wood it used to make newsprint and saved at least $1.5 million annually.
$16M+ Bottom-Line Improvement
QualPro supported multiple projects at a single International Paper site that resulted on over $16 million in bottom-line improvements.
Retail Industry Breakthrough Results
$150 Million Increase in Annual Sales
Based on QualPro’s recommendations, Big Lots added $2.1 million in sales per week by testing advertising and in-store changes, resulting in a 14:1 gross margin ROI.
$50 Million Reduction in Advertising Expenses
QualPro helped Lowe’s reduce advertising costs while simultaneously increasing the effectiveness of its marketing strategy. These changes reduced the company’s advertising expenses by $50 million.
4.2% Industry Gain in a Down Market
After conducting MVT® Testing, QualPro helped Pilot Flying J achieve in-store sales increases of 4.2% at a time when competitors were experiencing declining sales.
Telecommunications Industry Breakthrough Results
22% Reduction in Late Payments
After implementing QualPro’s findings, Verizon reduced its number of late payment accounts by 22%, saving millions of dollars.
25% Increase in Customer Satisfaction
QualPro helped AT&T conduct testing to redesign its billing process and increase customer satisfaction by 25%.
Service Delivery Cycle Time Improved Over 30%
QualPro helped Qwest conduct testing to dramatically reduce service delivery cycle time for new internet subscribers.